Boutique hotel 4★ · 45 rooms · Brussels
Pre-opening support
6 months · 2024-2025
- Full team recruitment and training
- PMS and distribution stack setup
- On-time opening with TripAdvisor 4.7 from month one
— Références
References
Recent engagements — anonymised or public depending on client agreement.
- On-site diagnosis across 3 properties
- Prioritised action plan on 12 levers
- +11 pts gross operating margin in 6 months
- Migration to modern cloud PMS stack
- 100% online check-in + smart locks
- −40% admin time per stay
3-hotel group · Luxembourg
Operational audit & action plan
3 months · 2024
Hybrid aparthotel · Belgium
IT redesign & automation
4 months · 2025